Privacy Policy

Last updated: April 26, 2026

Ammenu ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Service"). Please read this policy carefully. By using the Service, you agree to the terms described here.

1. Information We Collect

1.1 Information You Provide

  • Account Information: When you register, we collect your name, email address, phone number, and business details (restaurant name, address).
  • Menu Content: Images, item names, descriptions, and prices you upload to your digital menu.
  • Payment Information: Billing details processed securely through our payment providers. We do not store full card numbers.
  • Communications: Messages you send us through contact forms, email, or WhatsApp support.

1.2 Information Collected Automatically

  • Usage Data: Pages viewed, features used, clicks, session duration, and navigation patterns within the app.
  • Device Information: Device type, operating system version, unique device identifiers, and mobile network information.
  • Log Data: IP address, browser type, referring URLs, and crash reports.
  • Cookies & Similar Technologies: We use cookies and local storage to maintain sessions and improve your experience.

1.3 Information from Third Parties

We may receive information from third-party services you connect to Ammenu (e.g., Google Sign-In), limited to what you authorize those services to share.

2. How We Use Your Information

We use the information we collect to:

  • Create and manage your account and provide the Service.
  • Process transactions and send related notices (receipts, invoices).
  • Respond to your inquiries and provide customer support.
  • Send product updates, security alerts, and administrative messages.
  • Analyze usage trends to improve and develop new features.
  • Detect, prevent, and address technical issues and fraudulent activity.
  • Comply with legal obligations.

We do not sell your personal data to third parties.

3. Sharing Your Information

We may share your information only in the following circumstances:

  • Service Providers: Trusted vendors who assist us in operating the Service (hosting, payment processing, analytics), bound by confidentiality obligations.
  • Legal Requirements: When required by law, court order, or governmental authority.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, with prior notice to you.
  • With Your Consent: Any other sharing with your explicit permission.

4. Data Retention

We retain your personal data for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data at any time by contacting us. We will fulfill your request within 30 days, except where retention is required by law.

5. Data Security

We implement industry-standard security measures including encryption in transit (TLS), encrypted storage for sensitive fields, and restricted access controls. No method of transmission over the internet is 100% secure; we cannot guarantee absolute security but we continuously work to protect your information.

6. Children's Privacy

The Service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately and we will delete it.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you.
  • Correct inaccurate or incomplete data.
  • Request deletion of your personal data.
  • Object to or restrict certain processing.
  • Data portability — receive your data in a structured, machine-readable format.
  • Withdraw consent at any time (where processing is based on consent).

To exercise any of these rights, contact us using the details in Section 10.

8. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this page periodically.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

We aim to respond to all inquiries within 2 business days.